Our shipping is FREE worldwide for orders over $40.
Orders are usually processed and shipped within 48 hours after your purchase.
Because of the current Coronavirus Covid-19 situation, our orders can take up to 4 days to be shipped.
In order to provide you with a very large choice of over 2000 designs, we produce and ship directly from our own workshop in China.
As the logistics is now back to normal and we are working with fast delivery shipping companies, you will usually receive your products within 2 to 3 weeks from the shipping date.
Because of the current Coronavirus Covid-19 situation, some delays may occur, you can contact us and we will do everything we can to speed up the delivery of your order.
Depending on the products ordered, you may receive several shipping notifications with multiple tracking numbers.
Our top priority is to satisfy our clients. Therefore if you encounter any problem related to your order please feel free to contact us directly at email@example.com and we will do our best to answer you shortly.
Some extra shipping time can sometimes be encountered (international logistics issues, customs clearance delay, weather impacting transportation...), this is unfortunately beyond our control. However we are always available for any inquiry would might have.
30 days or less from your order date:
Your order is still in transit. Usually the delivery only takes 14 to 21 days.
In very rare cases it can take up to 45 days to receive your order.
45 days or more from your order date:
Your order is still in transit but the tracking information doesn't update anymore. The package may have been lost during transportation or is stuck in a distribution center, please reach out to our Customer Service team at firstname.lastname@example.org, we will find the best solution for you. We will never let you down.
Thank you again for your trust.
The Figured'Art Team